Privacy Policy

ADR Center respects your privacy and is committed to protecting the personal data you share with us. This privacy policy explains how we collect, use, and protect your personal information when you visit our website ods.adrcenter.it.

1. Data Controller

The data controller is ADR Center Srl, with registered office at [address], contactable at the email address info@adrcenter.it.

2. Types of Data Collected

The personal data we may collect include:

• Contact information (name, email, phone) provided during registration or when sending requests via the website.
• Technical data (IP address, browser type, operating system) collected automatically during navigation.

3. Purposes of Processing

Personal data is processed for the following purposes:

• To provide the requested services, including mediation and dispute resolution.
• To respond to your requests or questions.
• To improve our user experience and the services offered through the website.
• To comply with legal obligations.

4. Legal Basis for Processing

Data processing is based on:

• The user's expressed consent.
• The performance of a contract to which the user is a party.
• Compliance with legal obligations.

5. Data Sharing

Personal data will not be shared with third parties, except where necessary to:

• Comply with legal obligations.
• Collaborate with mediators and parties involved in mediation processes.

6. Data Protection

We adopt appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or disclosure. However, the security of data transmitted via the internet cannot be 100% guaranteed.

7. User Rights

You have the right to:

• Access your personal data.
• Request the correction or deletion of your data.
• Restrict or object to the processing of your data.
• Request the portability of your data.

You can exercise these rights by contacting us at the email address privacy@adrcenter.it.

8. Changes to the Privacy Policy

This Privacy Policy may be updated periodically. Changes will be published on the website and will be immediately effective.

Cookie Policy

This policy explains the use of cookies on the website ods.adrcenter.it.

1. What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They are used to improve navigation, analyze website traffic, and remember your preferences.

2. Types of Cookies Used

On this website, we use the following categories of cookies:

• Technical cookies: necessary for the proper functioning of the site and to provide the services requested by the user.
• Analytical cookies: used to collect information on website usage in an aggregated and anonymous form to improve its performance.
• Third-party cookies: may be used to integrate third-party functionalities (such as videos or social media).

3. Cookie Management

You can control and manage cookies through your browser settings. Please note that disabling technical cookies may impair the proper functioning of the website.

4. Changes to the Cookie Policy

This Cookie Policy may be modified at any time, so we encourage you to review it regularly.