Pornhub is one of the most visited adult content platforms in Europe. However, according to recent audits, there are not always adequate systems in place to prevent access to minors or to correctly assess the risks associated with published content. These aspects fall fully within the scope of Article 21 of the Digital Services Act (DSA), which allows users to report:
illegal or prohibited content,
profiles or materials that threaten the safety of minors,
gaps in the detection and mitigation of systemic risks.
Our ODR service gives you an unbiased, certified, DSA-compliant channel to send traceable reports and help make Pornhub a safer online environment for everyone.
Critical issues relevant in the light of the DSA (non-contractual):
Inadequate age verification systems: lack of effective measures that prevent access to minors.
Absence of risk assessment and mitigation measures: no reports or strategies are available to protect the physical and mental well-being of users, especially minors.
Poor level of transparency: insufficient information on content moderation, complaint systems, algorithms or advertising.
Additional obligations such as Very Large Online Platform (VLOP): Pornhub is among the most accountable platforms according to DSA, with additional obligations including transparent reporting, risk assessments, and child protection.
According to the Digital Services Act (Article 21), you can report infringing content, suspended accounts, or issues directly through our ODS service. We've gathered the major digital platforms—from Amazon to Facebook, TikTok to Booking—to provide you with clear information on how to handle any issues or disputes.
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