AliExpress International is a popular e-commerce platform, where millions of users purchase products from international sellers every day. However, you may occasionally encounter content or listings that violate the law or are deceptive, such as misleading advertisements, counterfeit products, or suspicious reviews. In other cases, users can report illegal materials uploaded to the platform or unjustified account suspensions.
Thanks to our service, compliant with the Digital Services Act (Article 21), you can easily and securely submit a report regarding these issues. Our goal is to offer you impartial and Europe-wide recognized support, helping you exercise your digital rights and making your online experience more transparent and secure.
Publication of counterfeit or non-compliant products
Listings with misleading images or descriptions
False or manipulated reviews
Offensive or illegal content associated with products
Accounts suspended without clear explanations
Misleading or non-transparent advertising
According to the Digital Services Act (Article 21), you can report infringing content, suspended accounts, or issues directly through our ODS service. We've gathered the major digital platforms—from Amazon to Facebook, TikTok to Booking—to provide you with clear information on how to handle any issues or disputes.