Wikipedia is a free, collaborative, multilingual online encyclopedia, operated by the Wikimedia Foundation. With the enactment of the Digital Services Act (DSA), Wikipedia is now among the digital services subject to transparency requirements regarding content management and user feedback.
According to Article 21 of the DSA, users have the right to report content they consider unlawful, inaccurate, or in breach of the rules, and platforms must ensure transparent, traceable, and impartial procedures for managing such reports.
The main issues that may arise include content deemed non-compliant with Wikipedia guidelines, editorial disputes, and difficulties in contacting moderation managers for clarification. The legislation aims to protect users' digital rights and ensure greater security and accountability in the management of online services, ensuring that reports are handled clearly and documented.
According to the Digital Services Act (Article 21), you can report infringing content, suspended accounts, or issues directly through our ODS service. We've gathered the major digital platforms—from Amazon to Facebook, TikTok to Booking—to provide you with clear information on how to handle any issues or disputes.