Google Search is the most used search engine in Europe, but even here there can be critical issues related to illegal or misleading content. Users may come across fraudulent sites, fake news, copyrighted materials posted without permission, or links that redirect to harmful content. In some cases, accounts associated with Google tools may be suspended without clear explanations.
Section 21 of the Digital Services Act (DSA) makes it possible to traceably and securely report these issues. Our ODR service offers an unbiased and certified channel to forward the report, ensuring that Google correctly evaluates the issue. The goal is to protect your digital rights, improve the quality and reliability of search results, and contribute to a safer and more transparent online environment.
Issues most often reported by users:
Fraudulent or deceptive sites: web pages that try to deceive users.
Copyrighted content published without permission: illegal materials indexed in search results.
Fake news and misinformation: articles or pages that spread false or misleading information.
Dangerous or malicious links: Links that lead to malware, phishing, or other online risks.
Google Accounts suspended without explanation: inability to manage tools or services connected to the search engine or your Google Account.
Difficulty in reporting illegal content: obstacles in having problematic or harmful information removed.
According to the Digital Services Act (Article 21), you can report infringing content, suspended accounts, or issues directly through our ODS service. We've gathered the major digital platforms—from Amazon to Facebook, TikTok to Booking—to provide you with clear information on how to handle any issues or disputes.
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