Sempre più utenti si trovano di fronte a account bloccati, sospesi o limitati senza spiegazioni chiare e senza avere risposte esaurienti dalle piattaforme e dai servizi online come Facebook, Instagram, Tiktok, Amazon, Youtube, Google e tante altre. Questo può significare la perdita di contatti, contenuti o, addirittura, guadagni.
Problems with Digital Platforms? > Start a claim nowADR Center is a Dispute Resolution Body (DRP) recognized under Article 21 of the Digital Services Act (EU Regulation 2022/2065) and operating throughout the European Union.
We provide a free and transparent online channel for users to submit complaints about illegal content, suspended accounts, or reduced monetization by digital platforms.
The process consists of three simple steps: submitting the report online, guided interaction with the Decision Maker and the platform, and a non-binding decision within 90 days. The Decision Makers are professionals with at least 10 years of experience in ADR, guaranteeing impartiality and expertise.
ADR Center, a European alternative dispute resolution (ODR) body, helps you submit official complaints to online platforms in accordance with the Digital Services Act (DSA) . If you've lost access to an account, been unfairly suspended, or are the victim of illegal content, you can use our service to assert your rights.
These are some of the most frequent situations reported to us and which we manage through our expert decision makers:
If you recognize yourself in one of these situations, you can start your report immediately through our ODS portal. It takes just a few minutes to create a report to the ADR ODS and protect your rights.
Has your profile been suspended or blocked without explanation? Take action now.
Proceed with the reportCan't access your profile anymore or are the features limited?
Proceed with the reportHave you lost your monetization without any clear reason? Start a case now.
Proceed with the reportAre misleading reviews hurting your business? Here's how to report them.
Proceed with the reportHas your profile been suspended without warning? Don't wait. Get started now.
Proceed with the reportHaving trouble with orders or blocked sales? You can file a report.
Proceed with the reportAccording to the Digital Services Act (Article 21), you can report infringing content, suspended accounts, or issues directly through our ODS service. We've gathered the major digital platforms—from Amazon to Facebook, TikTok to Booking—to provide you with clear information on how to handle any issues or disputes.
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